I am an English/Russian tutor living in Tokyo. I am looking for an opportunity to work for customers through an internet service because I want to work for more people. I am a good and patient problem solver acting for customer satisfaction. My native language is Russian, but I speak English fluently and Japanese as daily conversation level. I will do my best to expand my ability to perform a job even if I have never experienced it. Thank you!
- Computer and smart phone literacy - Customer oriented mentality - Logical and thoughtful communication skill in English
(I don't need visa support.)
- Solve customers problems globally taking advantage of an online service. - Make an internet service safe and reliable with my computer skills. - Help team members to contribute to a better workplace.
I conducted English/Russian lessons to Japanese students I gathered at a web service. I liked seeing their smiles when they improved their language skills. - Scheduled lessons for students on their requests coming from the online service. - Communicated with the students beforehand to plan personalized lessons. - Prepared contents of a lesson customized for each student based on his/her language skill. - Adjusted the contents during the lesson to give the student better learning experience. - Followed up the students to keep good relationships with them as customers.
I provided translator/interpreter service in various fields for tourists and and business travelers. I aimed to give not only the language service but also satisfaction of total experience. - Expanded my language skill in various fields to provide quick responses to customers' talks. - Proactively gathered information about customers' goals to provide good interpretation experiences. - Provided general information to customers for their comfortable stay, such as locations for shopping or sightseeing.
I learned feedback from customers made me motivated to work in my first job experience. - Improved my technique to give customers good surprise and satisfaction. - Provided not only nail makeup but also comfortable atmosphere to customers. - Enjoyed giving good service to customers and hearing voice from them as a result of my work.
- Translated Japanese cooking recipes from English to Russian. - Surveyed Japanese recipes to provide natural translation with cooking context. - Corrected and enhanced English description of the recipes for better customer satisfaction regardless of my main responsibility as a Russian translator.