An experienced Manager across finance, retail and security sector who practice Agile mindset in every aspects of everyday life and work.
Serving your company and growing together.
2019年1月 - 2019年12月
· Partner key stakeholders such as the Inland Revenue Authority of Singapore (IRAS), Ministry of Health (MOH) and Ministry of Manpower (MOM) to develop new digital platform for secure data management and sharing. · Lead a team of officers to administer the income and records of the Self-Employed Scheme.
2017年1月 - 2017年10月
• Manage a team of 15 Sales Associates. • Drive sales through innovative action sales, clearance, promotions, and incentive targets. • Handles matters regarding staff discipline and involved them in service improvement via coaching sessions.
2016年5月 - 2016年12月
Video and Print. Creates and customise corporate videos.
2015年10月 - 2016年12月
• Founded Make a Statement - a Temporary Tattoo company which specializes in premium temporary tattoos for beach and rave parties. • Promote the use of temporary tattoos as accessories vs conventional accessories to people who like to change their accessories often and feels that conventional accessories are not practical in parties and events.
2016年1月 - 2016年3月
A start up offering services across hotel bookings, corporate travels, car rentals, visa and insurance among others through the means of best-in-class booking technology with smart analytics and worldwide partnerships. • Provide business consulting service to an international company based in Dubai. • Provide leadership guidance. • Recruitment of entry level and management staff.
2013年9月 - 2015年8月
• Directly managed 300+ airport security screeners and auxiliary police officers for arrival screening operations. • Involved in client engagement, staff training, managing and counselling staff, analysis of daily operations and also resolve any issues on the ground. • Performed service recovery on behalf of the organisation.
2009年10月 - 2013年1月
• Engaged with public and resolve daily operations issues with high integrity and accountability. • Trained with investigation skills to profile forged documents and people of interest. • Customer service engagement through participation in Service Excellence Initiatives.
2007年10月 - 2008年9月
Host live radio show and outdoor events.
英語 - ビジネス会話, 北京語 - ビジネス会話